About Us

Contact Us
813 13th St.
St. Cloud, FL 34769

About The Company

Hershey Florist has been proudly serving the St. Cloud area since 1952. We are family owned and operated, and unite American Traditions with European style, the best of both worlds. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let Hershey Florist be your first choice for flowers.

We speak english, spanish, german and french. 

 

Hershey Florists

813 13th St.

St. Cloud, FL 34769


Store Hours:

Our shop is open:

9:00 a.m. to 2:00 p.m., Monday through Friday

Saturdays closed

We can do Saturday delivery if we know by Friday 12pm, please call the shop at 407-892-3210.

Closed Sundays.
Call for big funerals or weddings ahead of time.

To help assure on-time delivery during the busy holiday season, place your order at least 3 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year’s Eve, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, and Father's Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day and 26th Dec, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.

Payment Options

We accept the following payment methods:

  • Visa 
  • MasterCard
  • Discover/NOVUS 
  • American Express 
  • Cash/Checks

Areas Served

Our shop serves the following areas: St. Cloud FL, Kissimmee FL, Narcoossee FL, Harmony FL and most of Osceola County

 

We also deliver to the following facilities
Amberlake Assisted Living Beverly Healthcare
Conrad & Thompson Funeral Home Doctors Surgery Center
Donegan Square Fisk Funeral Home
Florida Hosp Celebration Healt Florida Hospital
Florida Hospital Celebration Florida Hospital Kissimmee
Funeraria Porta Coeli Funeraria San Juan
Good Samaritan Society- Good Samaritan Village
Grissom Funeral Home & Cremato Harbor Bay Senior Village
Homestead Kissimmee Retirement Home
Kissimmee Surgery Center Oaks Of Kissimmee
Osceola Health Care Ctr Osceola Memory Gardens
Osceola Regional Medical Ctr Roger Thompson Funeral Consult
Royal Gardens Of St Cloud Senior Friend-Osceola Hospital
Siesta Lago St Cloud Health Care Ctr
St. Cloud Regional Medical Ctr Summitt Health Care
Sunnyside Homes Of St Cloud Tandem Health Care Of Kissimme

Specialty Services

We specialize in the following services:
  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Weddings
  • Funeral designs
  • Mylar Balloons and Plush Animals

Hablamos español, wir sprechen deutsch, on parle français 

Contact Information

If you have any questions or need more information, please contact us directly at (800) 279-3335. We're always here to serve you and make your flower-sending experience a pleasure.
We do speak english, spanish, german and french.

Hershey Florist
813 13th St.
St.. Cloud FL 34769

 

 

Refund/Cancellation

We understand that plans can change. If you have placed an order and need to cancel, please contact our shop immediately.

If we have already processed your credit card information, a cancellation fee may occur.

If delivery has already been made we cannot accept any cancellation.

If any customer claims an order was not delivered, we ask that we are given at least 24 hours to investigate and to determine what has occured. In many cases, delivery was attempted but either the recipient was not home, the property was fenced in and/or no safe place/neighbors were available to deliver the order.

If it is determined that Hershey Florist did not make a delivery attempt in a reasonable time frame, it is our policy to give the customer a refund.

We are not responsible for any order where the recipient refuses to accept the delivery. We will not issue any refunds to customers in any case for whatever reason the recipient refuses to accept our item or delivery.

Flowers and plants are perishable items and therefore proper care is necessary.

As always, we continue to strive to deliver a beautiful, fresh arrangement.
Should there be a question about the quality of the arrangement received, we ask the recipient to please contact the shop within 24 hours of delivery. After that timeframe we cannot accept any claims.

 

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Delivery Policy

A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
Please provide a correct phone number for the RECIPIENT. If the recipient lives in a gated community or a fenced-in property please provide the gate code.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make regular deliveries on Sundays, but we can arrange for big funerals to bring the arrangements. Please contact us if you have a request for a Sunday delivery ahead of time.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

 

 

Weddings and Events

We are proud to offer our customers a great service. Weddings or Events require a lot of attention, detail and time before the actual date.

For quotes on Weddings and Events a $20-$50 non-refundable service fee (depending on the size of the floral wedding services) will be charged. If the customer decides to book with us, that fee will be applied to the overall floral service costs.

The client agrees to reserve the date of the event with a 20% non-refundable retainer for all events (50% if it is a smaller event with only personal flowers), which is based upon the initial preliminary invoice. Events are reserved on a first come, first serve basis. The retainer and deposit will be applied to the overall floral service cost.

Final payment in full is due and must be received by Hershey Florist no later than 30 days before the event.

This agreement may be terminated by written notification to Hershey Florist only.

All payments made are non-refundable, but in the event of postponement or cancellation may be used towards a new date within 2 calendar years from original event date.

Events not paid in full within 29 days of the event will be assessed a late payment fee of 20% of the total amount of the invoice.

Client acknowledges that Hershey Florist will not order any products for the event until Florist receives final payment in full.

Florist agrees to provide floral decoration services as described in the provided estimate. Reasonable substitutions may be necessary due to seasonal availability and/or quality of floral product and client hereby releases Hershey Florist from any liability resulting from substitutions made by Hershey Florist.

Client hereby agrees to permit Hershey Florist to use Florist's best judgement in making any substitutions, should the need arise. Client agrees that all items needed for the event, including floral and décor items will be finalized at least 30 days prior to the event.

At the time of finalization, the final copy of the invoice will be prepared and payment in full is due for all items as outlined in the invoice. The final copy of the invoice will constitute the agreement of flowers and services to be provided. Preliminary proposals prepared prior to the final proposal are for estimating and planning purposes only.

Proposals are quoted on an itemized basis, not a package basis.

In the event of mathematical errors on the proposal, the itemized pricing will be the final cost due, regardless of the Total, Sub-Total, or other informational categories.

 

 

 

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.