About Us
Contact Us
About The Company
Hershey Florist has been proudly serving the St. Cloud area since 1952.
Flowers are what we love to do. You will see the Owner, Mrs. Nicole and her staff in the shop arranging a beautiful flower bouquet for any occasion and personally deliver these to your family members or friends here in St. Cloud FL and surrounding areas. We are family owned and operated. It is with pride that we will always give our very best to deliver a gorgeous flower arrangement and make our customers happy.
Thank you for choosing Hershey Florist as your Flower Shop in St.Cloud FL.
We speak english, spanish, german and french.
Contact Us
Hershey Florists
813 13th St.
St. Cloud,FL 34769
Additional Information:
Our shop is open:
9:00 a.m. to 2:00 p.m.
Monday through Friday
Closed regular Saturdays
We can do Saturdays delivery if we do know by Friday 12:00pm.
Closed regular Sundays.
Call for big funerals or weddings ahead of time.
To help assure on-time delivery during the busy holiday season, place your order at least 3-5 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year’s Eve, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, and Father's Day.
Our shop will always be closed on the following holidays: Thanksgiving Day, Black Friday, Christmas Day and 26th of Dec, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.
Areas Served
Our shop serves the following areas: St. Cloud FL, Narcoossee FL, Harmony FL and Parts of Kissimmee FL
For Hollopaw FL and Kenansville FL: please call the shop directly to discuss your options.
| We also deliver to the following facilities | |
| New Horizon Funeral Home & Chapel, St. Cloud | Fisk Funeral Home, St. Cloud |
| Osceola Memory Gardens, St.Cloud | Osceola Memory Gardens, Kissimmee |
| Funeraria Porta Coeli, Kissimmee | Funeraria San Juan, Kissimmee |
| Conrad & Thompson Funeral Home, Kissimmee | Grissom Funeral Home & Crematorium |
| AdventHealth Centra Care | Amberlake Assisted Living |
| Avante at St. Cloud | Benton House, Narcoossee |
| Bishop Grady Villas | Divine Manor Assisted Living |
| HCA Florida Osceola Hospital, Kissimmee | Lake Hendon Estate |
| Palamar House | Plantation Bay |
| Royal Gardens | Roses Terrace, Kissimmee |
| Savannah Court | Serenity Reserve |
| Solaris Health Care Osceola | Terrace Of St. Cloud |
Contact Information
If you have any questions or need more information, please contact us directly at (800) 279-3335.
We're always here to help you and make your flower experience a pleasure.
We do speak english, spanish, german and french.
Hershey Florist
813 13th St.
St.Cloud FL 34769
Delivery Policy
A local delivery fee of $10.95 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)
U.S. orders must be received before 11:30 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
U.S. orders must be received before 11:30 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
Please provide a correct phone number for the RECIPIENT. If the recipient lives in a gated community or a fenced-in property please provide the gate code, otherwise we might not be able to successfully deliver your order. If upon delivery we cannot get access to the property, we will take the flowers back to the shop and the recipient may pick them up at the shop.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
Deliveries to Schools or businesses if recognizable as such on order will be delivered by 2pm whenever possible.
If the recipient is not available, we will leave the flowers at a safe, shaded spot at the front door and call them to advise where to find and pick up the flowers. Orders will be delivered on the requested delivery date, usually between 1pm and 3pm (holidays are different delivery times!) and we are not responsible if the recipient is out of town.
We are unable to make regular deliveries on Saturdays and Sundays, but we can arrange for special occasions and big funerals to bring the arrangements. Please contact us if you have a request for a Saturday or Sunday delivery ahead of time.
We are unable to make regular deliveries on Saturdays and Sundays, but we can arrange for special occasions and big funerals to bring the arrangements. Please contact us if you have a request for a Saturday or Sunday delivery ahead of time.
Delivery of orders to rural route addresses, rural areas or cemeteries cannot be guaranteed.
Delivery to Funeral Homes: We ensure to do our best to deliver orders for Funeral Homes ahead of time. If we cannot guarantee a timed delivery, we will contact the customer. Once a delivery has been made, we are no longer responsible for any actions the Funeral Home's employees or managers may take regarding the flower arrangements. We cannot guarantee that a specific family member of the deceased will receive the flowers as all arrangements will be handled by the Funeral Home's managers and representatives.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Fraud Orders
As we see an alarming numbers of fraudulent orders, we are taking extra steps to protect our small family business from loss.
Please be patient with us, as we might ask more questions than usual or are extra careful. Your understanding is greatly appreciated.
If our system is giving us red flags, we will contact you prior to delivery and work it out.
Payment Options
We accept the following payment methods:
- Visa
- MasterCard
- Discover
- American Express
- Cash/Checks
- ApplePay (on website orders)
- PayPal (on website orders)
Refund/Cancellation
We understand that plans can change. If you have placed an order and need to cancel, please contact our shop immediately.
If we have already processed your credit card information, a cancellation fee will occur for fees already paid by us.
If delivery has already been made we cannot accept any cancellation.
If any customer claims an order was not delivered, we ask that we are given at least 24 hours to investigate and to determine what has occured. In many cases, delivery was attempted but either the recipient was not home, the property was fenced in and/or no safe place/neighbors were available to deliver the order.
If it is determined that Hershey Florist did not make a delivery attempt in a reasonable time frame, it is our policy to give the customer a refund.
We are not responsible for any order where the recipient refuses to accept the delivery. We will not issue any refunds to customers in any case for whatever reason the recipient refuses to accept our item or delivery.
Flowers and plants are perishable items and therefore proper care is necessary, please check water levels daily.
As always, we continue to strive to deliver a beautiful, fresh arrangement.
Should there be a question about the quality of the arrangement received, we ask the recipient to please contact the shop within 24 hours of delivery. After that timeframe we cannot accept any claims.
Delivery fees and Service Fees are non-refundable.
Severe Weather
Here in Florida we do have times of severe weather which can disrupt or impact our supply chain, daily deliveries and our store hours, especially during rain or hurricane season.
We will try our best to deliver your orders in the required timeframe.
If severe weather conditions don't allow to drive or deliver the flower arrangements, we will try again when it is safe to do so. Every attempt to keep you informed about these steps will be taken. Local authorities guidelines will always be followed.
Specialty Services
We specialize in the following services:
- Large inventory of fresh flowers
- Plants
- European/dish gardens
- Contemporary and traditional arrangements
- High-style floral arrangements
- Weddings
- Funeral designs
- Mylar Balloons, Plush Animals & Chocolate
Hablamos español, wir sprechen deutsch, on parle français
Substitution Policy
Due to a worldwide flower shortage flower shipments are delayed or not available at all. Therefore, substitutions may be necessary to create your bouquet due to the availability of certain flowers. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
Weddings and Events
We are proud to offer our customers a great service. Weddings or Events require a lot of attention, detail and time before the actual date.
For quotes on Weddings and Events a $20-$50 non-refundable service fee (depending on the size of the floral wedding services) will be charged. If the customer decides to book with us, that fee will be applied to the overall floral service costs.
The client agrees to reserve the date of the event with a 20% non-refundable retainer for all events (50% if it is a smaller event with only personal flowers), which is based upon the initial preliminary invoice. Events are reserved on a first come, first serve basis. The retainer and deposit will be applied to the overall floral service cost.
Final payment in full is due and must be received by Hershey Florist no later than 30 days before the event.
This agreement may be terminated by written notification to Hershey Florist only.
All payments made are non-refundable, but in the event of postponement or cancellation may be used towards a new date within 2 calendar years from original event date.
Events not paid in full within 29 days of the event will be assessed a late payment fee of 20% of the total amount of the invoice.
Client acknowledges that Hershey Florist will not order any products for the event until Florist receives final payment in full.
Florist agrees to provide floral decoration services as described in the provided estimate. Reasonable substitutions may be necessary due to seasonal availability and/or quality of floral product and client hereby releases Hershey Florist from any liability resulting from substitutions made by Hershey Florist.
Client hereby agrees to permit Hershey Florist to use Florist's best judgement in making any substitutions, should the need arise. Client agrees that all items needed for the event, including floral and décor items will be finalized at least 30 days prior to the event.
At the time of finalization, the final copy of the invoice will be prepared and payment in full is due for all items as outlined in the invoice. The final copy of the invoice will constitute the agreement of flowers and services to be provided. Preliminary proposals prepared prior to the final proposal are for estimating and planning purposes only.
Proposals are quoted on an itemized basis, not a package basis.
In the event of mathematical errors on the proposal, the itemized pricing will be the final cost due, regardless of the Total, Sub-Total, or other informational categories.